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FAQs

Where can a cellar be installed?

Almost anywhere, subject to survey of local conditions and engineers calculations.

How many bottles of wine can be stored in a Spiral Cellar?

1870 maximum for a 3m White Spiral Cellar please see our products page for all the cellar options. Each module takes up to 24 Bordeaux shaped bottles.

How can I store wine that is in a wooden case?

Standard wooden cases typically fit within a module.  Here are the bin dimensions for the Original and White Spiral Cellars:

Original Spiral Cellar: 450mm wide, 260mm deep, 190mm high
White Spiral Cellar: 600mm wide, 290mm deep, 220mm high

Can I store Magnums in a Spiral Cellar?

Yes, under the stairs is the best place to store Magnums.

What size is the trap door?

1500 x 900mm is the structural opening for the rectangular trap doors.

How does the trap door fit over the cellar?

There is a steel frame that fits into the existing floor and supports the door.

How does the trap door stay open?

A gas strut supports it at right angles.

Does the cellar require mechanical cooling or heating?

No mechanical cooling or heating is required under normal UK conditions. This is a passive system that will run in the event of a power cut, will require no maintenance and adheres to the Wine Society best practice guidance for storage; cool, humid, vibration free and steady temperature regardless of season.

How are the humidity levels maintained?

With the use of a thick butyl liner, the environment inside the cellar is watertight. Air changes from the passive vent system ensures air movement whilst also maintaining high humidity levels.

How long does it take to install a cellar?

A standard installation will be complete within five to nine working days.

How close to the foundations can you go?

We can excavate almost adjacent to any foundations, but a reinforced concrete ring will be used. Our engineers will perform the necessary calculations and specify the required thickness of the ring.

Can you install a cellar in a building with a block and beam floor?

Yes, we set the cellar under the beams, and add in an extra step to overcome the height difference between the top of the cellar and the finished floor level.

Can you install a cellar in a building with a large crawlspace floor?

Yes, this is possible.

Do I need to be there during the installation?

No, this is not necessary. However, it is advisable that you are there on the first day so that we can confirm the precise location of the cellar and the positioning of the trap door.

Do you employ your own installers or do you subcontract?

All of our installers are full time employees. Some of our team have been with us for twenty five years and more.

Do I need planning permission?

No, however, building regulations approval is usually required for inhabitable spaces within the home. We will manage this on your behalf.

Can a cellar be installed in an area with a high water table?

Yes the butyl liner, ensures that the environment inside the cellar is watertight, and where possible we join the existing damp proof membrane in the property with the butyl liner to crease a seamless damp proof course.

Do you sell in countries other than the UK?

Yes, the Spiral Cellar system originates from France, where its inventor actively markets the system. We also deliver to Ireland where we have an approved installer. We also have distributors in Australia. We also have plans to expand to other regions worldwide in the near future.

How should I prepare for the installation?

Prior to our arrival, please ensure that the room is cleared of furniture and that carpet and wooden flooring are free to be lifted. If your property has parking restrictions please advise us in advance such that we can obtain the appropriate parking permits and permission for skip placement on the public highway.

What are the payment terms?

A 10% deposit is taken when the order is placed. This enables us to commence your Building Regulations application. Fourteen days before your installation, we will require a further payment of 80%. Upon completion, a senior member of our team will visit to ensure you are 100% happy with your Spiral Cellar. Final payment will be collected at this time.

Are you insured?

Yes, we have full insurance to the value of £5 million.

How far in advance should I book an installation date?

Our five installation teams are generally fully booked 10 to 12 weeks in advance, so please invite us to carry out a survey well in advance of your required installation date.