Can you install a cellar in a building with a block and beam floor?
Yes, we set the cellar under the beams, and add in an extra step to overcome the height difference between the top of the cellar and the finished floor level.

Do I need to be there during the installation?
No, this is not necessary. However, it is advisable that you are there on the first day so that we can confirm the precise location of the cellar and the positioning of the trap door.  

Do you employ your own installers or do you subcontract?
All of our installers are full time employees. Some of our team have been with us for twenty years and more.  

Do I need planning permission?
No, however, building regulations approval is usually required for inhabitable spaces within the home. We will manage this on your behalf.

Can a cellar be installed in an area with a high water table?
Yes the 1.5mm thick butyl liner, ensures that the environment inside the cellar is watertight, and where possible we join the existing damp proof membrane in the property with the butyl liner to crease a seamless damp proof course.

Do you sell in countries other than the UK?
Yes, the Spiral Cellar system originates from France, where its inventor actively markets the system. We also deliver to Ireland, but we also have plans to expand to other regions worldwide in the near future.

How should I prepare for the installation?
Prior to our arrival, please ensure that the room is cleared of furniture and that carpet and wooden flooring are free to be lifted. If your property has parking restrictions please advise us in advance such that we can obtain the appropriate parking permits and permission for skip placement on the public highway. 

What are the payment terms?
A deposit is taken when the order is placed. This enables us to commence your Building Regulations application. Twenty days before your installation, we will require a further payment. Upon completion, a senior member of our team will visit to ensure you are 100% happy with your Spiral Cellar. Final payment will be collected at this time.  

Are you insured?
Yes, we have full insurance to the value of £2million.

How far in advance should I book an installation date?
Our four installation teams are generally fully booked 8 to 10 weeks in advance, so please invite us to carry out a survey well in advance of your required installation date.